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February 7– 9th, 2018
The Magnolia Hotel Dallas-Park Cities | Dallas, TX

Agenda Day 3

8:00 am - 8:30 am Networking Breakfast

8:30 am - 8:45 am Chairman’s Opening Remarks

8:45 am - 9:30 am Opening Address: Balancing Customer Expectations and Commercial Reality with White Glove Service

Jim Hourigan, Chief Operating Officer,BuildDirect
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Jim Hourigan

Chief Operating Officer
BuildDirect

9:30 am - 10:15 am Industry Spotlight:The Neiman Marcus iLab: Designing the Store of the Future

Scott Emmons, Head of Innovation Lab,Neiman Marcus
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Scott Emmons

Head of Innovation Lab
Neiman Marcus

10:15 am - 11:15 am Networking Break and Business Meetings

11:15 am - 1:15 pm Depart for Site Tour A/ Lunch on the Go!

2:00 pm - 4:00 pm Depart for Site Tour B

4:00 pm - 5:00 pm Return from Site Tour/ Conference Concludes