Agenda Day 3

8:00 AM - 8:30 AM Networking Breakfast

8:30 AM - 8:45 AM Chairman’s Opening Remarks

8:45 AM - 9:30 AM Opening Address: Balancing Customer Expectations and Commercial Reality with White Glove Service

Jim Hourigan, Chief Operating Officer, BuildDirect

Jim Hourigan

Jim Hourigan

Chief Operating Officer

9:30 AM - 10:15 AM Industry Spotlight:The Neiman Marcus iLab: Designing the Store of the Future

Scott Emmons, Head of Innovation Lab, Neiman Marcus

Scott Emmons

Scott Emmons

Head of Innovation Lab
Neiman Marcus

10:15 AM - 11:15 AM Networking Break and Business Meetings

11:15 AM - 1:15 PM Depart for Site Tour A/ Lunch on the Go!

2:00 PM - 4:00 PM Depart for Site Tour B

4:00 PM - 5:00 PM Return from Site Tour/ Conference Concludes