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2018 Next Gen Customer Delivery Agenda

February 7-9, 2018 | Dallas, TX

Next Generation Customer Delivery will offer cutting-edge, interactive and tailor-made learning opportunities for senior level executives to gain actionable insights and stay ahead in this everchanging environment.Take a look at the pre-brochure before our official agenda release.

Exclusive Content

2018 Next Generation Customer Delivery Anticipated Attendee Snapshot

Interested to see who will be attending Next Gen Customer Delivery? Check our our retail partners, organizations, and people who will be in attendance. If you would like a copy sent directly to your inbox instead, please email us.

The Ultimate List of Disruptive Package Delivery Startups

The emerging demands of retail cross-channel fulfillment are driving an environment characterized by increasing consumer expectations, unpredictable demand and increased cost pressures on logistics and transportation. One of the top drivers responsible for spikes in spending is free, fast, and reliable shipping, as retailers continue to play catch up with industry leaders like Amazon and Walmart.
Take a look at the list of disruptors who are shaking the package delivery industry. If you are interested to learn more about this year's Next Gen Customer Delivery, feel free to email us for a copy of the event brochure.

The History of Customer Delivery

The package delivery industry has changed dramatically over the years. One thing that never seems to change is that Americans want stuff shipped, and shipped fast.Take a closer look at how the delivery industry has quickly evolved to meet customers' demands.

Interested in attending Next Gen Customer Delivery? Feel free to email us for a copy of the event brochure to be sent to your inbox.

Shippo Whitepaper: Shipping for Marketplaces

Brought to you by Shippo, this whitepaper is a guide for fast-growing C2C, B2C, and B2B marketplaces who have found product-market fit, but are looking for ways to better use data to control and optimize their operations. We will explore how you can leverage shipping to bring together:
• Sales
• Buyer experience
• Seller experience
• Customer support
• Fraud prevention

If you are interested to learn more about this year's Next Gen Customer Delivery, feel free to email us for a copy of the event brochure.

[CASE STUDY]: Creating Transparency & Fuel Savings in Your Supply Chain

Brought to you by Breakthrough®Fuel

In 2015, Breakthrough®Fuel partnered with Michaels, a leading national retailer of arts, hobby suppliers, and home decor, to manage costs, consumption, and emissions related to transportation energy. Michaels realized the need for transparency in managing transportation fuel costs and turned to Breakthrough®Fuel to provide visibility into their network to enable better decision making.

If you are interested to learn more about this year's Next Gen Customer Delivery event, feel free to email us for a copy of the event brochure.

Five Trends Changing the Supply Chain Landscape - Awareness

Brought to you by ShipHawk

With US eCommerce sales predicted to top $350 billion in 2015, the stakes for logistics professionals to keep up with growing consumer demand and expectations have never been higher. Here are the top five trends affecting the supply chain right now and what to do about them.

If you are interested to learn more about this year's Next Gen Customer Delivery event, feel free to email us for a copy of the event brochure.

The Definitive Guide to Improving eCommerce Conversions: Solving Shopping Cart Abandonment

Brought to you by ShipHawk

Whether you’re a massive eCommerce retailer or a small online store, shopping cart abandonment is an issue that impacts every online retailer. According to Business Insider, approximately $4 trillion worth of merchandise was abandoned last year in online shopping carts. Find out why shopping carts are abandoned so frequently and the most common challenges facing today's retailers.

If you are interested to learn more about this year's Next Gen Customer Delivery event, feel free to email us for a copy of the event brochure.

Exclusive Content

2017 Past Presentation: DoorDash - Technology Meets Last Mile Delivery

Take a look at what you missed last year:

DoorDash - Technology Meets Last Mile Delivery 
Presented by: Prahar Shah, Head of Business Development, DoorDash

If you are interested to learn more about this year's Next Gen Customer Delivery event, feel free to email us for a copy of the event brochure.

2017 Past Presentation: Drop Shipping for Ecommerce Live locally, Sell globally

Take a look at what you missed last year:

Drop Shipping for Ecommerce Live locally, Sell globally
Presented by: Arnaud Deshais, SVP Operations, Redbubble

If you are interested to learn more about this year's Next Gen Customer Delivery event, feel free to email us for a copy of the event brochure.

2017 Past Presentation: Unlocking the Value of Transportation Energy Management in a Global Supply Chain

Take a look at what you missed last year:

Unlocking the Value of Transportation Energy Management in a Global Supply Chain
Presented by: Craig Dickman, CEO | Chief Innovation Officer, Breakthrough Fuel

If you are interested to learn more about this year's Next Gen Customer Delivery event, feel free to email us for a copy of the event brochure.

2017 Past Presentation: Keeping Pace with Omnichannel Landscape

Take a look at what you missed last year:

Keeping Pace with Omnichannel Landscape
Presented by: Jennifer Skeen, VP of Omnichannel, Sun & Ski

If you are interested to learn more about this year's Next Gen Customer Delivery event, feel free to email us for a copy of the event brochure.

2017 Past Presentation: Chef'd

Take a look at what you missed last year:

Chef'd
Presented by: Kyle Ransford, CEO, Chef’d

If you are interested to learn more about this year's Next Gen Customer Delivery event, feel free to email us for a copy of the event brochure.

2017 Past Presentation: Innovation & Change With An Eye in Fundamentals

Take a look at what you missed last year:

Innovation & Change With An Eye in Fundamentals
Presented by: Peter Paluzi, VP Global Sourcing & Procurement, Carhartt & Nancy Marino, Chief Development Officer, MonarchFx

If you are interested to learn more about this year's Next Gen Customer Delivery event, feel free to email us for a copy of the event brochure.